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Privacy Policy

Effective Date: 12 January 2024

At Elevanta Services Co., Ltd. (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your data.

1. Scope of Policy

This policy applies to all personal information collected through our website (elevanta.co.th) and through any forms, inquiries, or communications you initiate with us. We do not knowingly collect personal data from children under the age of 13.

2. Information We Collect

We collect information in two ways:

Information you provide directly, such as:

  • Name, email address, company, phone number

  • Form submissions, inquiries, event or demo registrations

  • Additional details you choose to share (e.g., preferences for meetings or events)

Information collected automatically, including:

  • IP address, device/browser type, language, access timestamps

  • Cookies and tracking technologies used to improve site functionality and analytics

3. How We Use Your Information

We process personal data for purposes including:

  • Operating, maintaining, and improving our website

  • Responding to your inquiries or requests

  • Sending newsletters or marketing communications (only with your consent)

  • Complying with applicable legal or regulatory obligations

4. Legal Basis for Processing

We rely on the following legal grounds:

  • Legitimate interests, such as website operation and business communication

  • Consent, where required (e.g., for newsletters or cookies)

  • Legal obligations, such as compliance with laws or official requests

5. Disclosure of Your Information

We may share your information with:

  • Trusted third-party providers (e.g., IT support, cloud hosting, analytics, email platforms)

  • Legal or regulatory authorities when required by law

  • Other users in specific cases (e.g., public event registration lists)

6. Data Security

We implement technical and organizational measures to safeguard your personal data, including:

  • Secure access controls and role-based permissions

  • Staff confidentiality and data protection training

  • Firewalls, encryption, and regularly updated security systems

Please note that while we take these measures seriously, no data transmission over the internet can be guaranteed as 100% secure.

7. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes for which it was collected

  • Meet legal and regulatory requirements

  • Defend against potential legal claims

8. Your Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Correct or update your information

  • Request deletion or restriction of processing

  • Object to certain uses, including direct marketing

  • Withdraw consent at any time (where processing is based on consent)

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Ensure proper website functionality

  • Monitor performance and site usage

  • Provide personalized content where applicable

By using our website, you consent to our use of cookies. You can manage or disable cookies in your browser settings, though this may affect certain features of the site.

10. Complaints and Contact

If you have concerns about how your personal data is handled, please contact us directly. You also have the right to file a complaint with the Office of the Personal Data Protection Committee (PDPC) in Thailand or with your local data protection authority.